CANADIAN CUSTOMERS:
TEXT US FOR SIZING HELP! 587-713-8533
YOU CAN RETURN YOUR ITEM FOR A FULL REFUND WITHIN 30-DAYS FROM THE DATE OF PURCHASE, EXCHANGE OR A STORE CREDIT CAN BE DONE WITHIN 60-DAYS FROM THE DATE OF PURCHASE (WITH THE EXCEPTION OF FINAL SALE ITEMS). THE ITEM MUST BE IN NEW CONDITION WITH THE TAGS ATTACHED. RETURNS AFTER 60 DAYS WILL NOT BE ACCEPTED.
CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING WITH ANY ITEM PURCHASED ON SALE OR PROMOTION.
FUNDIT AND PRE-ORDER ITEMS ARE ELIGIBLE FOR EXCHANGE OR STORE CREDIT ONLY, WITHIN 60 DAYS OF RECEIVING YOUR ITEM. WE RECOMMEND YOU LET US KNOW AS SOON AS POSSIBLE IF YOU REQUIRE A SIZE EXCHANGE.
THE ANYWHERE CROSSBODY BAG IS ONLY ELIGIBLE FOR EXCHANGE OR STORE CREDIT AND IS SUBJECT TO A $10 RESTOCKING FEE.
A $10 RESTOCKING FEE WILL BE DEDUCTED FOR THE FOLLOWING REASONS:
- IF WE RECEIVE A JACKET BACK WITHOUT THE HANGER AND/OR
GARMENT BAG
- IF WE RECEIVE BACK A PRODUCT WITHOUT THE ORIGINAL POLY BAG
- IF WE RECEIVE BACK A PRODUCT THAT HAS ANY STAINS AND/OR
ANIMAL HAIR
- IF WE RECEIVE BACK A PAIR OF SHOES WITHOUT THE STYROFOAM
SHOE INSERTS AND/OR VELVET SHOE BAG AND/OR PLASTIC FILM ON THE BOTTOM OF THE SHOE
-THE ANYWHERE CROSSBODY BAG HAS A $10 RESTOCKING FEE
FINAL SALE ITEMS:
1. IF AN ITEM HAS BEEN TAILORED IT IS FINAL SALE.
2. IF THE ITEM IS A HAT OR TOQUE IT IS FINAL SALE.
USA CUSTOMERS:
CURRENTLY, WE DO NOT ACCEPT RETURNS FROM THE USA. WORK WITH US DIRECTLY TO TRY AND ENSURE THE SIZING IS CORRECT. WE HAVE LESS THAN 2% RETURNS SO WE KNOW YOU WILL LOVE THE QUALITY IF THE SIZE IS RIGHT! FOR SIZING HELP PLEASE CONTACT US ON INSTAGRAM (@EMMYDEVEAUX) OR BY EMAILING SUPPORT@EMMYDEVEAUX.COM