CANADIAN CUSTOMERS:
TEXT US FOR SIZING HELP! 587-713-8533
YOU CAN RETURN YOUR ITEM FOR A FULL REFUND WITHIN 30-DAYS FROM THE DATE OF PURCHASE, EXCHANGE OR A STORE CREDIT CAN BE DONE WITHIN 60-DAYS FROM THE DATE OF PURCHASE (WITH THE EXCEPTION OF FINAL SALE ITEMS). THE ITEM MUST BE IN NEW CONDITION WITH THE TAGS ATTACHED. RETURNS AFTER 60 DAYS WILL NOT BE ACCEPTED, HOWEVER, ITEMS PAST THE RETURN PERIOD CAN BE SUBMITTED TO OUR BUYBACK PROGRAM.
FUNDIT AND PRE-ORDER ITEMS ARE ELIGIBLE FOR EXCHANGE OR STORE CREDIT ONLY, WITHIN 60 DAYS OF RECEIVING YOUR ITEM. WE RECOMMEND YOU LET US KNOW AS SOON AS POSSIBLE IF YOU REQUIRE A SIZE EXCHANGE.
TOTE BUNDLE- PLEASE CONTACT US AT SUPPORT@EMMYDEVEAUX.COM IF YOU HAVE PURCHASED THE TOTE BUNDLE AND NEED TO RETURN ONE OF THE ITEMS. THE ITEMS ARE ONLY AVAILABLE FOR STORE CREDIT AT THE DISCOUNTED PRICE. THE HAT AND SUNGLASSES ARE FINAL SALE.
FINAL SALE ITEMS:
1. IF AN ITEM HAS BEEN TAILORED IT IS FINAL SALE.
2. IF THE ITEM IS A HAT OR TOQUE IT IS FINAL SALE.
3. ITEMS THAT HAVE BEEN WORN OR DO NOT HAVE THE ORIGINAL TAGS ATTACHED CANNOT BE RETURNED. THEY CAN BE SUBMITTED TO THE BUYBACK PROGRAM.
USA CUSTOMERS:
CURRENTLY, WE DO NOT ACCEPT RETURNS FROM THE USA. WORK WITH US DIRECTLY TO TRY AND ENSURE THE SIZING IS CORRECT. WE HAVE LESS THAN 2% RETURNS SO WE KNOW YOU WILL LOVE THE QUALITY IF THE SIZE IS RIGHT! FOR SIZING HELP PLEASE CONTACT US ON INSTAGRAM (@EMMYDEVEAUX) OR BY EMAILING SUPPORT@EMMYDEVEAUX.COM